I have an office space in South Perth, but I can also work virtually. This allows me to offer appointments to clients across the world. At this point in time I am working across Australia, the UK, and America.

Yes! In fact, because I work online, I can offer appointments outside of standard business hours. I can see you early in the morning (7-9am AWST) or later in the evening (3:30-5:30pm AWST).

It depends on the individual. Virtual sessions can be a great option for people who are busy or have trouble traveling. However, in-person appointments still suit some people.

We value your commitment to your mental health journey and aim to provide the highest quality of care. To maintain this standard and respect everyone's time, we have established the following cancellation policy:

STANDARD CANCELLATION REQUIREMENTS

A minimum standard of 72 hours' notice is requested for all cancellations. Please notify us of any cancellations or rescheduling requirements via email enrichedbyexperience@gmail.com

LATE CANCELLATIONS AND NO-SHOWS

Cancellations with less than 24 hours' notice: will incur a slide scale charge. These cancellation charges start at 70% of the session fee for the first occasion, 80% for the second occasion, and 90% for the third occasion.

No-shows without notice: Full session fee. 

Please note: Medicare rebates do not apply to cancellation fees.

EXCEPTIONAL CIRCUMSTANCES

Exceptional circumstances will be considered case-by-case. Please communicate as soon as possible if any emergency arises.

REPEATED CANCELLATIONS

Multiple late cancellations may affect future booking availability. We will discuss any recurring attendance concerns to ensure optimal support for your therapeutic journey.

PAYMENT OF FEES

Cancellation fees must be settled before future appointments. Payment plans can be arranged if needed. All fees are in Australian dollars (AUD) unless stated otherwise.

BOOKING CONFIRMATION

Appointment confirmations are sent via email. Please ensure your contact details are current.

Reminder: Notifications are a courtesy service; non-receipt does not void this policy.

For any questions about this policy, please contact enrichedbyexperience@gmail.com

By booking an appointment with Enriched By Experience, you acknowledge and agree to these terms.

I'm a dual-professional, accredited as an ADHD Coach, and also as a Australian Health Practitioners Regulation Agency (AHPRA) registered Occupational Therapist.

As a AHPRA registered health professional, I follow strict professional guidelines set by AHPRA, including those related to advertising. One of these guidelines is that we can't use client testimonials in our marketing materials. This applies to AHPRA registered health professionals, like Doctors, Nurses, Psychologists, Speech Pathologists, Social Workers, and, of course, Occupational Therapists - which is why you will never see these professionals use testimonials either!

As a Professionally recognised and Medicare-endorsed Mental Health Therapist, I am able to provide Mental Health Occupational Therapy services with Medicare rebates through the Federally funded  Better Access to Mental Health scheme. This will enable access to rebates on up to ten sessions per Calender year when supported by an eligible GP referral and Mental Health Care Plan in recognition of a mental health need.  Please note: Whilst ADHD as a Primary or standalone diagnosis is not eligible for funding through this scheme, co-occurring mental health conditions may be eligible.  More information on eligibility and current rebate rates is available on the Government website: Medicare Benefits Schedule

Funding support options for ADHD Coaching include private health insurance, workplace assistance programs, and the Job Access Employment Assistance Fund (EAF). Find detailed funding information on our Resources page or through the Job Access EAF program.